San Francisco's Japanese Auto Repair Specialists

Excellent service and prices.

Honest. The best. Family shop. Straight forward and communicates clearly. Book An appt, and drive away happy

I’ve been a customer here for 3 years. I switched to The Smog Shop in SF for a couple reasons. 1. They overcharge. These guys will make you pay $25 and $70 in labor just for changing the windshield wipers or air filters. Mind you these tasks take less than 3 minutes. 2. They don’t track warranties. They tried to make me pay for a faulty battery they gave me a year and a half ago, which was covered by warranty. If I didn’t remind them, they would’ve proceeded to charge me for a new one. Furthermore, upon reminding them that the battery was covered by warranty, they said I still needed to pay for the labor cost of replacing one which is $50. I ended up taking the battery myself and replacing it in their parking lot. 3. They over-prescribe to bring in more capital. They will try to suggest to you repairs/upgrades you don’t need. For examples: hood struts (which they said needed to be replaced but was completely fine as is when I was replacing my battery) or requesting that you rebuild your transmission from a very minor oil seepage from wear and tear. Please understand that the above examples of the grievances that I have with Pat’s Garage is not exhaustive and there are quite a few more that I am sparing you from. This service provider is a place that fully exploits and capitalizes on the average car person oblivious to basic car maintenance knowledge. While I understand that this should be an obvious known fact that most consumers should understand, Pat’s Garage is a place that takes that exploitation to a new level. I suggest heeding to the lower ratings given for this place. Many give insights that I am fully on board with.

Great communication, friendly, transparent, and flexible. Dropped car here for the day, had some conversations back and forth on what work needed to be done, they double checked things I brought up that I was concerned about, and never felt pressured into any services or uncharges. Much better experience than a dealer.

This was my first time here. I was looking for a new shop and am very happy with this one. I love that you can drop your car anytime in a time window, and communication was easy with texts and email. Plus I could review and pay the invoice before I even picked up my car, so all I had to do was walk in and grab the keys and go. Everything was reasonably priced, and the team was friendly.

I have been trusting Pat’s Garage with my cars for decades, which is the best endorsement I can think of. Fair prices/transparent pricing, no upsell, direct communication, honesty, and good people. I drive across the SF Bay to get my car services there.

Great shop with transparent pricing and easy, clear communication. They turned my car around in less than a day. I’ll definitely be back!

Transparent pricing, quick, and did an excellent job. 140 for oil change and tire alignment. They didnt try pushing anything else and accommodated my schedule. Would recommend.

The good folks at Pat’s always take great care of me. They let me know what my car needs, they fix it at an affordable rate, and I never feel I’m being upsold. I left the Toyota service center because they gave me a laundry list of things to do at my 25k mile service. Pat’s took a look, told me what was really necessary, and what could wait - instead of some preplanned checklist. Recently, they caught the tread on my tires being quite low, and likely saved me an accident or break down. Thanks so much, y’all! I’ll be coming back.

Brought in my 2016 Subaru Forester. The folks at Pat's Garage were thorough, timely, and pleasant to work with. They have a great interface where you can follow their technicians' work throughout the duration of the service, with photos and detailed notes explaining their actions and findings at each step. It was informative and transparent, and it made me feel like I was in good hands.