As usual accurate and friendly. Able to leap some problems at a single bound ;>)). After 20 years I should know!! After three cars... not counting friends and family... I am astounded at the cars kept on the road forever by Pat's Garage. My Lexus hybrid 2006 vastly improved after a tune up. And the conversation? Close second to Frick and Frack! Seriously, they know so much they train other mechanics. Real Class Act. (no they didn't pay me). MLBsf