I am very thankful for the service I received from Pat's Garage. I bought a 2008 used Prius and it had a Hymotion Battery pack already installed. Unfortunately the pack did not work so I brought it in to Pat so he could take a look. Pat was very helpful and pleasant from the start. Being one of the few garages that is capable of installing Hymotion packs, he looked up our warranty information in the beginning of our visit and found out that the Hymotion battery was under warranty. He scheduled an appointment where his team installed a new Hymotion battery at absolutely no cost.Pat and his team were both pleasant and professional and I have had no problems with the new Hymotion battery since it was installed.