Straigghtforward, honest and well organized.
Pat's operates the way all businesses should - excellent service without a push for unnecessary work or parts. These folks are honest, capable, friendly, smart and Honda owners would be very smart to use them. I have been a customer of Pat's for years. This business is simply the best.
I dropped the car off at about nine. A couple of hours later I was called about some problems discovered. They were explained simply and concisely, and approved the changes. The job was done and I picked the car up the next morning. Service was quick and good, as usual. I recommend Pat's. We have been using Pat's for years, and are very satisfied with their service.
Great service as always. Augie is very helpful and offers full explanations of what the garage will do when you deliver your car. He also reviews alternatives -- e.g. for shocks -- that can save you some money.
They got the work done when they said that it would get done. The car is running great. Passed the Smog Check with flying colors.
Very knowledgeable and helpful. Great customer service and delivered the car on time. Prioritized my repairs without pressure to do everything today. And most of all, didn't treat me like I knew nothing about cars when explaining what was needed, even though I don't know much and needed their expertise.
Pat's is a great garage. Honest, transparent, fair in price, quick to repair, gracious office staff to work with. I only wish they'd take my ancient Mercedes, not just my senior Subaru wagon.
I always feel better about driving my "older" honda after having Pat's garage look at it.
This shop was recommended by a co-worker as friendly, knowledgeable with Asian cars, and trustworthy folks. They lived up to the description. My battery died just before taking the car to the shop and they warned me I might need a new battery. After a good charge they notified me it was in excelled condition. I really appreciate the honesty! I will definitely be returning for a tune up and my 100,000 mile service!
Service is always excellent and I know my dollars are coming back to me in the form of piece of mind in mechanics I can trust. If you ever decide to accept payment in the form of coffee, you know where to find me.