Pat's is awesome. I've been taking my Honda here for about two years now and have found them to be knowledgeable, quick, fun and honest. Augie is a kick -- he sounds like he's straight out of Car Talk and gets really excited about getting to the bottom of suspicious noises.Some reasons I think Pat's is top notch:1. They give detailed and honest information about what's going on and what your options are.2. When my car failed smog because of a slightly off timing belt, they readjusted it for free and offered to talk to the test-only station about how to test properly for my car.3. When my car was in need of body work, they referred me to another excellent place, Giannini's, where Mike and Lisa took care of everything, helped me navigate the insurance process, and made my car shiny and new again.4. They're environmentally conscious. And they do hybrids now, so when my trusty car finally dies and I get one, I can still take it to Pat's.5. They're walking distance to the 22nd street Caltrain station. If you commute south it's easy to drop your car off on the way to work and pick it up on your way home. Lovely.