San Francisco's Japanese Auto Repair Specialists

I was excited to find Pat's Garage because neighbors recommended it and it has such great reviews online. The people were super nice and it's clearly a very professional operation. However, after bringing it in with a brake problem, they "diagnosed" problems with both front and rear brakes as well as other items and estimated more than $3,000 to fix all of it, including about $1300 for each set of brakes (front and rear). Feeling like that was exorbitant, I took it to a second mechanic, who observed that my front brakes didn't need replacing, that a bunch of the other stuff Pat's diagnosed wasn't actually worth fixing (i.e. close to $200 for the pole to hold up my hood when I check my oil), and did all the work for under $600. The other place also did some things for free that Pat's itemized on the estimate. They also found that, when Pat's changed my oil, they added 1.5 quarts *too much* and it needed to be removed (which they did for free). All of this is to say: I had high hopes for Pat's, but I was very disappointed, and glad I trusted my instinct that maybe my car didn't need $3,000 worth of repairs.

Pats is great. I called about getting a quote on repairing/replacing my side mirror on my Kia Niro and I got a person on the phone right away. I sent some information and photos by text and they called me back with a quote a couple hours later. We did some texting back and forth about a couple questions I had (texting was my preference) and we were all square by end of day and had an appointment on the books for the following week. Everything was clear, consistent, transparent, and inspired confidence. I’m totally happy and plan to return next time I need a repair.

Pleasant people, great service, and the information infrastructure to make things seamless on the customer side of things. Forest answered my questions and handled my appointment with courtesy. They also didn't try to upsell me in anything I didn't need, even though they mentioned the tires were getting a bit old. A+ experience. I will be back!

I've been going to Pat's for 25 years. Great service and fantastic people.

I write this only because of the review from the gentleman with the 2007 Subaru . I did not have good luck today with my 2010 Subaru . ABS, Brake and AWD Lights were flashing a few miles after Pats installed new battery. Frightened, I called for another tow . Update: had the car towed again now to the Subaru dealer who told me that the new battery put in by Pats was low on reserve and needed to be replaced . The new battery they had just installed ! The car was driven three miles . I’m out $350 and still need a new battery ! Beware!

Highly recommend for your Toyota needs! I don’t normally write reviews, but felt like I had to for this company. They helped me out through a stressful situation with my vehicle. Super detailed and timely work, and what’s more they even fixed a last minute concern right before closing time. Hats off to Pat’s!

Highly recommend for your Toyota needs! I don’t normally write reviews, but felt like I had to for this company. They helped me out through a stressful situation with my vehicle. Super detailed and timely work, and what’s more they even fixed a last minute concern right before closing time. Hats off to Pat’s!

Staff was incredibly friendly. Deanna in the lobby was delightful and called me by name when I returned for my vehicle. I received an overall inspection and the technicians didn’t attempt to sell me on anything that wasn’t needed like some places would do females. I will certainly return for future car needs.

I took my car into Pat’s garage for my routine oil change plus check my moonroof. Of course I picked up my car and dealt with the superior customer service as always. I love Pat’s. They’re honest and won’t charge you for every little thing. Great job Pat!