As a new Fisker owner, I was skeptical about buying into the EV/ Luxury brand. Pat made the transition smooth and seamless. He answered all of my questions and was SUPER honest about all the pros & cons of my car. He even gave me the mechanical history of the car I was thinking about buying (before I bought it) to ensure I was aware of what I was getting into. As Pat would say when referring to a Fisker, "It aint no Honda Civic to fix it, but the more you drive it the better it'll treat you." The team is awesome over there. They always quote fairly and either charge what they quote OR less! Sidebar: I brought my car in first thing in the AM and they did my brakes in under 1.5 hrs and charged me less than originally quoted.